Frequently Asked Questions
Everything you need to know about your PAKA shopping experience.
What is PAKA's shipping policy?
We offer standard and express shipping worldwide. Standard shipping usually takes 5-7 business days, while express delivery arrives within 2-3 business days. Free shipping is available on all orders over $150.
How can I return or exchange an item?
If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. Products must be in original condition with tags attached. Visit our Return Portal to start the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Where are PAKA garments manufactured?
We pride ourselves on ethical manufacturing. Our garments are produced in certified factories that ensure fair wages and safe working conditions. We prioritize sustainable materials in every collection.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.